Subject: Re: Tech Support Candidate - Abhishek Kamboj
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 29 Jun 2022 03:21:56 -0700 (MST)

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Tuesday, June 28, 2022 6:15:20 PM 
Subject: Fw: Tech Support Candidate - Abhishek Kamboj 

interview 

From: Abhishek Kamboj <[email-masked]> 
Sent: Tuesday, June 28, 2022 5:17 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Abhishek Kamboj 

	

	
			Tech Support Test 
		
	Name 	Abhishek Kamboj 
	E-mail 	[email-masked] 
	Phone Number 	(87552) 47299 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gurgaon 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Check if the url is spelled correctly. 
2. Check if the system is connected to a proper Internet connection. 
3. Further check what the error is about and try to resolve it. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the Bluetooth speaker and switch to pairing mode. 
2. Turn on Bluetooth in mobile and search for nearby devices. 
3. Once the search is complete, click on the Bluetooth speakers name and initiate the pairing process. 
3. The pairing process should resolve automatically and the device will be connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have superior english communication skills with sound technical knowledge which makes me a perfect fit for this role. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5