Subject: Fw: Tech Support Candidate - Nawaf Aslam
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 09:48:54 +0000

no
________________________________
From: Nawaf Aslam <[email-masked]>
Sent: Tuesday, June 28, 2022 8:59 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Nawaf Aslam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Nawaf Aslam
E-mail  [email-masked]
Phone Number    (+91) 8493837315
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Srinagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Vedantu Academic counselor              525000
Previous Employer 1     Byjus   pre sales associate     3/6/2022        475000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all You can clear the cookies and cached data stored by your web browser. If it still doesn’t work, try uninstalling the web browser. Use CCleaner to remove the leftover files and reinstall the web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 Put your Bluetooth Speaker in pairing mode.
2 Tap and hold the Bluetooth icon of your device.
3 Turn on Bluetooth.
4  Tap your Bluetooth speaker on your Android device
What according to you makes you a good candidate for customer service or technical support job? 1- Good Communication Skills
2-  Informing Skills.
3- Multi-tasking Skills.
4-
On a scale of 1 - 5 please rate your fluency in spoken English  5