Subject: Fw: Tech Support Candidate - Prashant Dwivedi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 09:47:34 +0000

no
________________________________
From: Prashant Dwivedi <[email-masked]>
Sent: Wednesday, June 29, 2022 12:58 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Prashant Dwivedi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Prashant Dwivedi
E-mail  [email-masked]
Phone Number    (+91) 8920761783
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Uttam nagar east
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will check network connectivity and if it internet is working then I will check weather  the website extension is right or wrong and if extension is also right then I will check for website server
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly I will turn on my Bluetooth speaker device then I will turn Bluetooth option in my phone and search for new device for pairing and then after pairing I can enjoy my music.😀
What according to you makes you a good candidate for customer service or technical support job? My ability to understand how to use software and other technical tools which are being used by companies makes me good candidate for this role.
On a scale of 1 - 5 please rate your fluency in spoken English  4