Subject: Fw: Tech Support Candidate - Rishi Mishra Rishi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 09:40:58 +0000

no
________________________________
From: Rishi Mishra Rishi <[email-masked]>
Sent: Wednesday, June 29, 2022 12:22 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rishi Mishra Rishi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rishi Mishra Rishi
E-mail  [email-masked]
Phone Number    (282001) 7037506787
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Agra
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I check my internet connection. If my internet work properly, then I will close browser for some time. After some time i will open browser again, because the problem from the browser fixes by the engineers not by me.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the bluetooth of your phone and also on speaker, then search new devices by phone, if speaker Bluetooth name show on mobile screen then pair it, your mobile connect with a bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? You have a good knowledge about the work. And you also have good communication skill.
You also have to take an instant action about the problem which costumers face.
On a scale of 1 - 5 please rate your fluency in spoken English  3