Subject: Fw: Tech Support Candidate - Kritika Tyagi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 09:40:12 +0000

no
________________________________
From: Kritika Tyagi <[email-masked]>
Sent: Wednesday, June 29, 2022 3:08 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kritika Tyagi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kritika Tyagi
E-mail  [email-masked]
Phone Number    (91) 7618415387
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Creditas        Credit counsellor       21feb2022       17000
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will firstly refresh the page than i will clear all cache/history after that i will check the internet connection and also will on/off the system.Also can check if cookies are enabled or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)open mobile's bluetooth and start the speaker so that it can be available in pairable device list in mobile.
2)once the bluetooth speaker is on,its name will be displayed in pairable device
3)click on the respective name and the speaker will be connected.
What according to you makes you a good candidate for customer service or technical support job? 1)Good technical skills
2)problem oriented
3)confidence in its ways of solving the technical problems
On a scale of 1 - 5 please rate your fluency in spoken English  5