Subject: Fw: Tech Support Candidate - abhishek tiwari
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 29 Jun 2022 09:38:55 +0000

no
________________________________
From: abhishek tiwari <[email-masked]>
Sent: Wednesday, June 29, 2022 3:00 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - abhishek tiwari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    abhishek tiwari
E-mail  [email-masked]
Phone Number    (+91) 8423262390
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      new ashok nagar
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ZYBO Tech. Pvt. Ltd.    windows admin   10 june 25000
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First we make sure internet connection is working or not.
after this if still site is not opening please reboot the device you use many problems can sove by rebooting.
Make sure that site is down or for everyone or for you only not working ,in case try to use another browser for checking.
Make sure you clear you history and cache for smooth use.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.swipe down the top screen bar or open settings.
2.touch the b
Bluetooth icon and hold or search in settings.
3. open Bluetooth.
4.tap to pair new devices ,check available devices.
5.tap the Bluetooth devices you want to connect.
6.follow the popup instruction.
7.now you are connected to the device.
What according to you makes you a good candidate for customer service or technical support job? because I have what it takes to fill the requirements
of this job to solve the customer problems using my customer service skill. I have the experience and expertise in the area of customer support that is required for the technical support.
On a scale of 1 - 5 please rate your fluency in spoken English  4