Subject: Tech Support Candidate - Rishi Mishra Rishi
From: Rishi Mishra Rishi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 02:52:42 -0400

Tech Support
Test

Name

Rishi
Mishra Rishi

E-mail

[email-masked]

Phone Number

(282001) 7037506787

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Agra

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I check my internet connection. If my
internet work properly, then I will close browser for some time. After some time
i will open browser again, because the problem from the browser fixes by the
engineers not by me.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open the bluetooth of your phone and also on
speaker, then search new devices by phone, if speaker Bluetooth name show on
mobile screen then pair it, your mobile connect with a bluetooth speaker.

What according to you makes you a good candidate
for customer service or technical support job?

You have
a good knowledge about the work. And you also have good communication skill.

You also have to take an instant action about the problem which costumers face.

On a scale of 1 - 5 please rate your fluency in
spoken English

3