Subject: Tech Support Candidate - Arvind kumar Arvind kumar
From: Arvind kumar Arvind kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 02:50:26 -0400

Tech Support
Test

Name

Arvind
kumar Arvind kumar

E-mail

[email-masked]

Phone Number

(91) 9368163966

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida sec-62

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio
Computer
application

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech mahindra

CSA

28 jun 2022

13000

Previous
Employer 1

Filipkart

Intern

29 november

17000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

before
chrome setting cheak

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

contected
tab

What according to you makes you a good candidate
for customer service or technical support job?

yes

On a scale of 1 - 5 please rate your
fluency in spoken English

3