Subject: Tech Support Candidate - AKHALAKH AHMED Khan
From: AKHALAKH AHMED Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 02:36:43 -0400

Tech Support
Test

Name

AKHALAKH
AHMED Khan

E-mail

[email-masked]

Phone Number

(786001) 6002274965

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Dibrugarh

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tachnivia

Service Engg

2Days

25k

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Network issues

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Tern on BT
speaker and tern on phone BT when show speaker name when pair

What
according to you makes you a good candidate for customer service or technical
support job?

To communication way

On a scale of 1 - 5
please rate your fluency in spoken English

1