Subject: Tech Support Candidate - Himanshu Tripathi
From: Himanshu Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 02:27:22 -0400

Tech Support
Test

Name

Himanshu
Tripathi

E-mail

[email-masked]

Phone Number

(91) 6386704721

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

New delhi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1-Firstly we check the internet connection.

2- open new tab like Google if it is open then previous website have problem or
the connection has timed out then we refresh the page.

3-we clear all the cookies and cache.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1-Open phone Bluetooth and speaker.

2-Paired with phone.

3- Bluetooth speaker is connected.

What according to
you makes you a good candidate for customer service or technical support
job?

Firstly,We identified customer need & wants, keep always
smiling , Attitude, Well Dress  , given proper to the point  answer ,  always
work positive  , time management ,flexible ,organize work.

On a
scale of 1 - 5 please rate your fluency in spoken English

3