Subject: Tech Support Candidate - EDAGOTTUKALIKESWARA VARAPRASAD
From: EDAGOTTUKALIKESWARA VARAPRASAD <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 02:20:09 -0400

Tech Support
Test

Name

EDAGOTTUKALIKESWARA VARAPRASAD

E-mail

[email-masked]

Phone Number

(91) 8309433461

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

BANGLORE

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Linux

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TECH MAHINDRA

SUPPORT

01-07-2022

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

As a
computer user i can follow below

1. First i will try to rebooting my computer

2. I will check for malware. viruses & spyware. i will try to remove malware
in my computer.

3. I will clear all cached data.

4. If non of these solutions fix the problem i can contact technology
coordinator

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Open the Settings app.

2. Navigate to Connected devices, and turn on the Bluetooth toggle switch, if
it's not enabled.

3. Select Bluetooth to view the options.

4. Select Pair new device to place the Bluetooth device in pairing mode.

5. Look for the Bluetooth speaker's name on the list. Be patient as it may take
a moment to show up.

6. Select the speaker's name to connect to it. It takes a few seconds for the
devices to pair. When done, the screen shows that the speaker is connected.

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support only

On a scale of 1 - 5 please rate your fluency in
spoken English

4