Subject: Tech Support Candidate - Prashant Dwivedi
From: Prashant Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 15:28:37 -0400

Tech Support
Test

Name

Prashant
Dwivedi

E-mail

[email-masked]

Phone Number

(+91) 8920761783

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Uttam nagar east

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check network connectivity and if it
internet is working then I will check weather  the website extension is right
or wrong and if extension is also right then I will check for website
server

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly I will turn on my Bluetooth speaker
device then I will turn Bluetooth option in my phone and search for new device
for pairing and then after pairing I can enjoy my music.😀

What
according to you makes you a good candidate for customer service or technical
support job?

My ability to understand how to use software and
other technical tools which are being used by companies makes me good candidate
for this role.

On a scale of 1 - 5 please rate your fluency in
spoken English

4