Subject: Tech Support Candidate - pramod kumar
From: pramod kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 10:20:59 -0400

Tech Support
Test

Name

pramod
kumar

E-mail

[email-masked]

Phone Number

(08642) 8885331972

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

macherla

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

FRESHER

FRESHER

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

OK

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1: Put
the speaker in pairing mode. Switch on the speaker and long press the Bluetooth
button on the device. ...

Step 2: Switch on Bluetooth on mobile phone. Go to settings in your phone (both
Android and iOS) and select the Bluetooth settings option. ...

Step 3: Wait for the phone to connect

What according to
you makes you a good candidate for customer service or technical support
job?

There are a lot of factor to be considered for someone to be a
great candidate of a customer service job. First, I think is experience, you can
always have a better trust to someone who has experience of doing something and
their achievements on that experience is a great factor too. Second is attitude,
a person with a positive personality will always be a good factor to any job.
Someone who sees every problem as an opportunity to improve or showcase their
skill is a great addition to a company. Lastly, education, though it is very
important to some that you finished at least a diploma it doesn't necessarily to
others. Some companies gives priority to trainings that are particular to the
job you are applying.

On a scale of 1 - 5 please rate your
fluency in spoken English

3