Subject: Tech Support Candidate - Priyanka Maurya Priyanka
From: Priyanka Maurya Priyanka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 09:05:35 -0400

Tech Support
Test

Name

Priyanka
Maurya Priyanka

E-mail

[email-masked]

Phone Number

(+91) 9711594734

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

South Delhi
Badarpur

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Fresher

Previous
Employer 2

Fresher

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check with another browser

If still it is not working then I will try to ping URL

I will try to check the error message if it contains any issue regarding DNS
server then I will check with the IP instead of name

I will also I will also try to do telnet

I will try to check with another mobile hotspot network

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First I
will switch on bluetooth speaker

In bluetooth speaker there will be a Bluetooth icon then I will press on it and
turn it on

I will open Bluetooth in laptop or desktop and will go to pairing option and
once  find Bluetooth speaker I will just click on it to connect

What
according to you makes you a good candidate for customer service or technical
support job?

I am very key into work in this profile and I am
learning concepts day by day

On a scale of 1 - 5 please rate your
fluency in spoken English

4