Subject: Fw: Tech Support Candidate - Arun Swami
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 28 Jun 2022 12:48:38 +0000

no
________________________________
From: Arun Swami <[email-masked]>
Sent: Tuesday, June 28, 2022 12:46 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Arun Swami

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Arun Swami
E-mail  [email-masked]
Phone Number    (+91) 7579692939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Meerut
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Icici Prudential Life insurance         Unit manager    Currently working       18k
Previous Employer 1     Sbi card        Branch Relationship executive   Feb 2022        12k
Previous Employer 2     Iipl    Technical support       Sep 2021        12k
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I checked my internet connection.
Then I checked firewall security.
And check system or browser are properly updated or not. Then applying fastest solution to solve the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly connected the power to the Bluetooth.
On the Bluetooth in mobile phone
Then search the Bluetooth device in phone.
Then connected right Bluetooth to the phone if there are any password is exist then type the right password.
What according to you makes you a good candidate for customer service or technical support job? My frnak behavior.
My knowledge and experience.
On a scale of 1 - 5 please rate your fluency in spoken English  3