Subject: Fw: Tech Support Candidate - Yugal Kishor Bhatt
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 28 Jun 2022 12:47:51 +0000

no
________________________________
From: Yugal Kishor Bhatt <[email-masked]>
Sent: Tuesday, June 28, 2022 1:43 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Yugal Kishor Bhatt

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Yugal Kishor Bhatt
E-mail  [email-masked]
Phone Number    (+91) 7618302162
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Haryana
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech Mahindara  Technical expert        3rd Aug 22000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check  kind of error am I getting. If you're getting no internet error I would check my internet(Wifi Turned off or mobile data disabled). If internet is fine I will try opening another website if it opening I will try opening "WWW.NDTV.COM on multiple devices, if still the site does not open than either I will DNS values on my router or I will know the site must be down.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Open Bluetooth on your mobile.
2.Search available devices.
3.Select your headset name and click pair.
$ wait for few seconds and your headset is connected.
What according to you makes you a good candidate for customer service or technical support job? 1.Communication Skill.
2.Understanding of the situation.
3.Politeness.
On a scale of 1 - 5 please rate your fluency in spoken English  4