Subject: Fw: Tech Support Candidate - Abhishek Kamboj
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 28 Jun 2022 12:45:20 +0000

interview
________________________________
From: Abhishek Kamboj <[email-masked]>
Sent: Tuesday, June 28, 2022 5:17 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhishek Kamboj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhishek Kamboj
E-mail  [email-masked]
Phone Number    (87552) 47299
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check if the url is spelled correctly.
2. Check if the system is connected to a proper Internet connection.
3. Further check what the error is about and try to resolve it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn on the Bluetooth speaker and switch to pairing mode.
2. Turn on Bluetooth in mobile and search for nearby devices.
3. Once the search is complete, click on the Bluetooth speakers name and initiate the pairing process.
3. The pairing process should resolve automatically and the device will be connected.
What according to you makes you a good candidate for customer service or technical support job? I have superior english communication skills with sound technical knowledge which makes me a perfect fit for this role.
On a scale of 1 - 5 please rate your fluency in spoken English  5