Subject: Tech Support Candidate - Arun Swami
From: Arun Swami <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 03:16:06 -0400

Tech Support
Test

Name

Arun
Swami

E-mail

[email-masked]

Phone Number

(+91) 7579692939

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Icici Prudential Life insurance

Unit manager

Currently
working

18k

Previous Employer 1

Sbi card

Branch
Relationship executive

Feb 2022

12k

Previous Employer 2

Iipl

Technical support

Sep
2021

12k

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Firstly I checked my internet
connection.

Then I checked firewall security.

And check system or browser are properly updated or not. Then applying fastest
solution to solve the problem.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly
connected the power to the Bluetooth.

On the Bluetooth in mobile phone

Then search the Bluetooth device in phone.

Then connected right Bluetooth to the phone if there are any password is exist
then type the right password.

What according to you makes you a
good candidate for customer service or technical support job?

My frnak behavior.

My knowledge and experience.

On a scale of 1 - 5 please rate your
fluency in spoken English

3