Subject: Fw: Tech Support Candidate - Aditya Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 28 Jun 2022 07:03:26 +0000

doubt but do a quick interview
________________________________
From: Aditya Singh <[email-masked]>
Sent: Tuesday, June 28, 2022 10:57 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Aditya Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Aditya Singh
E-mail  [email-masked]
Phone Number    (+91) 7985378066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Lucknow
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, i will check my internet connection is good or not.
Next i will check for the speed of the internet.
Third, i will reload the page and if it still doesn't work, then i will clear the cache memory of the browser and see if any login is required in the website to open it.
At last i will use another browser as it must be possible that the website is not compatible with the browser i was using.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the Bluetooth of your speakers and on your mobile phone.
Search available Bluetooth devices on your phone.
When speaker Bluetooth is available (shown in the available devices) pair it.
The phone will get connected to the speakers.
What according to you makes you a good candidate for customer service or technical support job? I am a sharp minded and a problem solving man. I can easily and quickly find the best solution of any task using my speed and ability to solve problems. Also i am a quick learner.
On a scale of 1 - 5 please rate your fluency in spoken English  5