Subject: Re: Tech Support Candidate - Aamir Mahtab
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 27 Jun 2022 23:14:08 -0700 (MST)

ok comm,working as a teacher,can talk once, 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, June 27, 2022 2:24:12 PM 
Subject: Fw: Tech Support Candidate - Aamir Mahtab 

interview 

From: Aamir Mahtab <[email-masked]> 
Sent: Saturday, June 25, 2022 12:19 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Aamir Mahtab 

	

	
			Tech Support Test 
		
	Name 	Aamir Mahtab 
	E-mail 	[email-masked] 
	Phone Number 	(91) 9818304517 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Private Coaching 	Educator 	NA 	28000 
Previous Employer 1 	Infosys Ltd 	Test Engineer 	Sep-2015 	31000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	-Firstly I would check the internet connectivity on the device. 
-i would make sure that the url address is correct (spelling, extension etc) 
-After following above steps I will try opening the browser again 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	-Turn on Bluetooth in both the devices and make sure they are in Bluetooth range. 
- Once the Bluetooth speaker is showing in the available bluetooth devices, simply just click on the the device name to pair it with the mobile phone. 
-Once paired(connected) it is all set . 
	What according to you makes you a good candidate for customer service or technical support job? 	-I feel blessed when I am of any help to the people. 
-I have the ability of patience and perseverance. 
-I can put myself in someone else's shoes and that I believe is one of the most important aspects of customer service. 
-I would love to talk to people with diverse backgrounds across the globe. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5