Subject: Tech Support Candidate - Karan Kumar Tripathi
From: Karan Kumar Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 01:30:25 -0400

Tech Support
Test

Name

Karan Kumar
Tripathi

E-mail

[email-masked]

Phone Number

(91) 9555036459

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mumbai

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware -
Basic
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro third party

Desktop support Engineer L2

16500

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all we check network conctivity

2.  We have checked system domain or working properly.

3.   We have checked proxy settings

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Normally

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

3