Subject: Tech Support Candidate - Aditya Singh
From: Aditya Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 01:27:09 -0400

Tech Support
Test

Name

Aditya
Singh

E-mail

[email-masked]

Phone Number

(+91) 7985378066

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Lucknow

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, i will check my internet connection is
good or not.

Next i will check for the speed of the internet.

Third, i will reload the page and if it still doesn't work, then i will clear
the cache memory of the browser and see if any login is required in the website
to open it.

At last i will use another browser as it must be possible that the website is
not compatible with the browser i was using.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on the
Bluetooth of your speakers and on your mobile phone.

Search available Bluetooth devices on your phone.

When speaker Bluetooth is available (shown in the available devices) pair
it.

The phone will get connected to the speakers.

What according to
you makes you a good candidate for customer service or technical support
job?

I am a sharp minded and a problem solving man. I can easily
and quickly find the best solution of any task using my speed and ability to
solve problems. Also i am a quick learner.

On a scale of 1 - 5
please rate your fluency in spoken English

5