Subject: Tech Support Candidate - Saurabh Srivastav
From: Saurabh Srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Jun 2022 01:05:04 -0400

Tech Support
Test

Name

Saurabh
Srivastav

E-mail

[email-masked]

Phone Number

(91) 8887518983

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

manlitics

Tech support

May 22

30000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

server error 404

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
Bluetooth search device name pair and connect

What according to
you makes you a good candidate for customer service or technical support
job?

Good knowledge of troubleshooting

On a scale of 1 - 5
please rate your fluency in spoken English

4