Subject: Tech Support Candidate - Mohini Bhardwaj
From: Mohini Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jun 2022 22:08:17 -0400

Tech Support
Test

Name

Mohini
Bhardwaj

E-mail

[email-masked]

Phone Number

(+91) 9711564146

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1- you can refresh the browser page

2- you can check the internet connectivity.

3- Restart your Device.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1- switch
on the bluetooth on your mobile phone.

2.Tap pair new device and if you don't find the your Bluetooth device name ,
then refresh the page .

3 - Tap the name of the bluetooth device you want to pair with the device.

What according to you makes you a good candidate
for customer service or technical support job?

It's all
about your attitude in your academic qualifications, like you should be soft
spoken, good listener, problem solver, helpful, team builder and know how to
engage the people well.

On a scale of 1 - 5 please rate your
fluency in spoken English

4