Subject: Fw: Tech Support Candidate - Sanjay Narwal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 13:37:00 +0000

no
________________________________
From: Sanjay Narwal <[email-masked]>
Sent: Wednesday, June 22, 2022 7:57 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sanjay Narwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sanjay Narwal
E-mail  [email-masked]
Phone Number    (91) 8076301522
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      FARIDABAD
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Elxire it services      It noc and support engineer     Still working   35k
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all i m Checking the website is open on another network or not if it is open on another network then i am checking the dns of the system by nslookup command, if dns is ok global dns 8.8.8.8 then i am checking the firewall setting of the system if it is enable then disable the firewall setting after that checking proxy settings and also disable after that i am find out the tracrt of the website which ip is obtained by client if ip is blocked by site admin then we have to remove the ip from blacklist on mxtoolbox
Please list the steps to connect a Bluetooth speaker to your mobile phone.      On the blutooth speaker as well as mobile phone Bluetooth after that search the name of Bluetooth device and pair with our mobile phone
What according to you makes you a good candidate for customer service or technical support job? Technical support
On a scale of 1 - 5 please rate your fluency in spoken English  4