Subject: Fw: Tech Support Candidate - Ashish Dwivedi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 13:36:09 +0000

no
________________________________
From: Ashish Dwivedi <[email-masked]>
Sent: Wednesday, June 22, 2022 8:16 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ashish Dwivedi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ashish Dwivedi
E-mail  [email-masked]
Phone Number    (+91) 9806564499
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New Ashok nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Euparjan        Computer operator       2022    28000
Previous Employer 1     Pyro    Engineer        2019    26000
Previous Employer 2     3guys   Engineer        2016    18000
In your past experience you have (select all that applies)      Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.Open a new tab and check to see if you can load another website like google.com or mozilla.org.

. If you can open another site, skip down The problem only happens with certain websites.

. If you can't open another site, continue on to
the next step

2. Launch another browser, like Internet Explorer or Microsoft Edge, and try to open the site you were having problems with.

. If the site works in another browser, see The problem only happens in Firefox.

. If the site doesn't work in another browser, check out The problem happens in all web browsers.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Swipe down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.
What according to you makes you a good candidate for customer service or technical support job? Quick  response , We identified customer need & wants, keep always smiling , Attitude, Well Dress  , given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work
On a scale of 1 - 5 please rate your fluency in spoken English  3