Subject: Fw: Tech Support Candidate - Priyanshi jain Priyanshi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 13:31:05 +0000

interview
________________________________
From: Priyanshi jain Priyanshi <[email-masked]>
Sent: Monday, June 27, 2022 3:38 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Priyanshi jain Priyanshi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Priyanshi jain Priyanshi
E-mail  [email-masked]
Phone Number    (244001) 9756579632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Moradabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- Restart My Device
Many basic problems can be solved simply by restarting your device.
2- Make sure the internet connection works
3-Check if the website is down for everybody or just me
4- clear cache and try again
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Turn on your Bluetooth speaker.
2- Turn on bluetooth in your device.
3- In bluetooth section,your speaker name will appear on bluetooth page.
4- On the name and pair your blutooth speaker and it will connect.
What according to you makes you a good candidate for customer service or technical support job? Customer support is all about building a good relationship with customers and helping them with their queries. One of the most important skill for this is good listening skill. I am a good listener and i am calm suitable for this role.
On a scale of 1 - 5 please rate your fluency in spoken English  4