Subject: Fw: Tech Support Candidate - Ayush Kumar Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:49:15 +0000

no
________________________________
From: Ayush Kumar Singh <[email-masked]>
Sent: Wednesday, June 22, 2022 9:32 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ayush Kumar Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ayush Kumar Singh
E-mail  [email-masked]
Phone Number    (+91) 8299686068
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Lucknow
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  It depends which type of error we are getting for example if we got error that please check your internet connection then we have to first reconnect our computer still we are getting the same error then there will be a network issue . User have to switch internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1:- open your bluetooth in mobile phone
Step 2:- Turn on the bluetooth speaker
Step 3:- If it is automatically gets paired then it is paired before with that device and device will get automatically get connected, if it is not connected then we have to first share the device name in bluetooth section on our mobile phone after than we request for pairing and after pairing bluetooth will get connected.

Step 4:- Enjoy your song on bluetooth speaker  by playing songs with youtube or any other platform.

What according to you makes you a good candidate for customer service or technical support job? I think I am suitable candidate for your technical support job because I am from a technical background and I know how devices and new technology works and I also keep updating myself with new technology and innovations.
On a scale of 1 - 5 please rate your fluency in spoken English  4