Subject: Fw: Tech Support Candidate - Md Shaqib Shaqib
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:46:59 +0000

interview
________________________________
From: Md Shaqib Shaqib <[email-masked]>
Sent: Thursday, June 23, 2022 11:16 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Md Shaqib Shaqib

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Md Shaqib Shaqib
E-mail  [email-masked]
Phone Number    (+91) 7979820552
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mahipalpur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The first step one can do is refresh the page.
And check the internet connection is stable or not
Then we had to make sure the Javascript was enable.
Also the cookies are enabled or not.
We could clear the cookies aur cache of the browser so that it reset its memory allocation.
We have to make sure the browser is upto date.
If the problem not solves, we should try restart the browser or try searching in another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the Settings app.
Navigate to Connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
Select Bluetooth to view the options.
Select Pair new device to place the Bluetooth device in pairing mode.
Look for the Bluetooth mobile name on the list. Be patient as it may take a moment to show up.
Select the mobile name to connect to it. It takes a few seconds for the devices to pair. When done, the screen shows that the mobile is connected
What according to you makes you a good candidate for customer service or technical support job? As I had done my College degree in Bachelors of Computer Application (BCA), I acquired many skills over the period and I want to work in technical support because it combines three things I love — technology, helping people, and solving problems. I’ve always loved understanding how technology works and am motivated by the idea of using my technical know-how to help make someone’s life easier.
On a scale of 1 - 5 please rate your fluency in spoken English  3