Subject: Fw: Tech Support Candidate - Mamta mishra Mamta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:42:11 +0000

no
________________________________
From: Mamta mishra Mamta <[email-masked]>
Sent: Thursday, June 23, 2022 2:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mamta mishra Mamta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mamta mishra Mamta
E-mail  [email-masked]
Phone Number    (91) 8287172648
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      I live in Greater Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     Cyfuture india pvt ltd  Backened support executive
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 1 : First of all we will check our connection or internet stability after then clear the browser history and cache .

Step 2 : We will try a different browser

Step 3 : Restart Computer or Device

Step 4 : Restart internet network

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 : Swipe down from the top of the screen.
Step 2 : Put the speaker in pairing mode
Step 3: Switch on bluetooth and wait for the phone to connect
Step 4 : Connect and play music
What according to you makes you a good candidate for customer service or technical support job? For me, you have to really have a heart to serve the customer. Making them feel you are willing, sincere and supportive anyway you can. Being polite and professional at all times as well as connecting to them as human as possible.
On a scale of 1 - 5 please rate your fluency in spoken English  3