Subject: Fw: Tech Support Candidate - Shadab Akhter Shadab
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:41:38 +0000

no
________________________________
From: Shadab Akhter Shadab <[email-masked]>
Sent: Thursday, June 23, 2022 3:44 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shadab Akhter Shadab

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shadab Akhter Shadab
E-mail  [email-masked]
Phone Number    (201102) 8700220085
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MacOS
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tryfacta.Inc.   IT Administrator        Immediately     26000
Previous Employer 1     VSERV INFOSYSTEM PVT LTD        IT Administrator        Oct 2021        17500
Previous Employer 2     Aforeserve PVT LTD      Network Admin   Dec 2020        13000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  In this case, first of all, I will check my internet connection, if the internet connection is good, then I'll check browser settings or I will check for the proxy settings, if the settings are also okay, then I will try to reset the browser setting if this method doesn't work, then I'll try to connect through a VPN,

That's how I troubleshoot the problem,
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go to the system setting, Search for connections, then look for the  Bluetooth setting, In the Bluetooth section select  " Add a device" search for your Bluetooth device then connect your device
What according to you makes you a good candidate for customer service or technical support job? My technical skills,Experience and understanding  costumers queries makes me a good cndidate for the technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English  5