Subject: Fw: Tech Support Candidate - Rajkamal A
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:41:17 +0000

no
________________________________
From: Rajkamal A <[email-masked]>
Sent: Thursday, June 23, 2022 3:55 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rajkamal A

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rajkamal A
E-mail  [email-masked]
Phone Number    (918870630104) 8870630104
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      chennai
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        jai prakash power ventures      onsite network engineer         25000
Previous Employer 1     Intertouch hospitality  onsite network engineer         15000
Previous Employer 2     sri krishna sweets      IT executive            12000
In your past experience you have (select all that applies)      Interacted with customers over Live Chat
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I try to clear browser cookies & cache
click the menu  & open menu panel
click on the history or Ctrl+H
click the clear browsing data
optional in Basic or Advance clear history
after cleared the history site will works normally
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to connect the bluetooth speaker
put the speaker in pairing mode
switch on bluetooth on mobile phone
wait for the phone to connect
after paired speaker alerts bluetooth paired
What according to you makes you a good candidate for customer service or technical support job? Detailed Knowledge about the product services company offered
effective communication skill
patience to listen customer
On a scale of 1 - 5 please rate your fluency in spoken English  3