Subject: Fw: Tech Support Candidate - Yatish bansal Yatish
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:40:25 +0000

no
________________________________
From: Yatish bansal Yatish <[email-masked]>
Sent: Thursday, June 23, 2022 7:15 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Yatish bansal Yatish

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Yatish bansal Yatish
E-mail  [email-masked]
Phone Number    (+91) 8448165173
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Enphase solar energy pvt ltd    Junior engineer
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.  Make sure internet connection working.
2. Restart my device.
3.  Check the website is it down just me or everyone.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn On the Bluetooth speaker
2. Select Bluetooth mode of speaker
3. Turn on Bluetooth device on your phone
4. Search for the available device for you phone
5. Pair with the Bluetooth speaker name , if it is available.
6. Connect the speaker with your phone
What according to you makes you a good candidate for customer service or technical support job? Who have good knowledge about
On a scale of 1 - 5 please rate your fluency in spoken English  1