Subject: Fw: Tech Support Candidate - Jayantdeep Yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:28:24 +0000

no
________________________________
From: Jayantdeep Yadav <[email-masked]>
Sent: Friday, June 24, 2022 11:49 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Jayantdeep Yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Jayantdeep Yadav
E-mail  [email-masked]
Phone Number    (+91) 8383943462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Badarpur Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        L&T construction        ISD Assistant   N/A     18200
Previous Employer 1     CMS IT services Field support Engineer  8Feb 2022       11500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Many time basic problem can be resolved simply by restarting your device .when we will restart our computer this time caches data clear and device reload the programe
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First we have to open bluethooth device
Go to the blutooth device and open the bluetoth and search which one is yours select and pair device now connecTed your mobile phone to bluthoth speakers
What according to you makes you a good candidate for customer service or technical support job? Solve costomer problems using my excellent customer service skills
On a scale of 1 - 5 please rate your fluency in spoken English  3