Subject: Fw: Tech Support Candidate - Abhishek Rastogi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:28:12 +0000

no
________________________________
From: Abhishek Rastogi <[email-masked]>
Sent: Friday, June 24, 2022 12:05 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Abhishek Rastogi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Abhishek Rastogi
E-mail  [email-masked]
Phone Number    (91) 6397219126
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Parikshitgarh
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        N/A
Previous Employer 1     N/A
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the web address and sure that the internet connection is working or not .contact website owner
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly open bluetooth speaker switch on than open a bluetooth On a mobile than tap the bluetooth speaker name like boat etc than connecting show in your mobile screen and finally  connected show on the screen on your mobile and a sound is produce by the bluetooth speaker " Your device is connected by a Boat 335"
What according to you makes you a good candidate for customer service or technical support job? Must have a strong characteristic and spirit for good and sound customer service. They have a strong communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English  3