Subject: Fw: Tech Support Candidate - rohit yadav
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:26:59 +0000

no
________________________________
From: rohit yadav <[email-masked]>
Sent: Friday, June 24, 2022 12:21 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - rohit yadav

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    rohit yadav
E-mail  [email-masked]
Phone Number    (91) 7052711365
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      UNNAO
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Hern It Pvt Ltd         Customer Service Associate      10/06/2022      20000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  At first I'll check if I put correct url of website if it's correct then I'll check my internet connection because sometimes accidentally turned WiFi off also I'll try visiting other websites to see if they work or not. If some sites work and this one doesn't, it probably isn't my internet connection.
Then simply I'll restart my computer because many issues can be solved by reboot.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Simply turn bluetooth on of both devices once it's done then goto mobile's Bluetooth setting find a new device, it'll show list of many devices so find your speaker name or brand name then click on that and click on pair device, now it's connected.
What according to you makes you a good candidate for customer service or technical support job? I've skills and experience that requires in customer service or technical support role like communication skills, problem solving, decision making skills and passion for customer support that can make immediate impact on your company.
On a scale of 1 - 5 please rate your fluency in spoken English  4