Subject: Fw: Tech Support Candidate - Vishal Sharma Vishal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:03:04 +0000

no
________________________________
From: Vishal Sharma Vishal <[email-masked]>
Sent: Friday, June 24, 2022 1:26 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Vishal Sharma Vishal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Vishal Sharma Vishal
E-mail  [email-masked]
Phone Number    (91) 8755737707
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      sec 73 noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio
android
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ienergizer      junior engineer 31 may  18000
Previous Employer 1     na
Previous Employer 2     na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. check the error.
2. restart the browser by closing one time
3. check the browser is updated or not
4. check the network connection to find out wheather it's working or not.
5. restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone.      setting > connection > Bluetooth > turn on bluetooth > add new bluetooth device. > paired the device.
What according to you makes you a good candidate for customer service or technical support job? as i had technical knowledge as per my education. i had critical thinking.
On a scale of 1 - 5 please rate your fluency in spoken English  5