Subject: Fw: Tech Support Candidate - Komal Kumari
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:02:32 +0000

no
________________________________
From: Komal Kumari <[email-masked]>
Sent: Friday, June 24, 2022 2:50 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Komal Kumari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Komal Kumari
E-mail  [email-masked]
Phone Number    (+91) 9341437256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Whitehat jr     Business Development Executive  November        12000
Previous Employer 2     Tech Mahindra   Associate SUPPORT       24 May  22000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Do TS, do refresh, restart the network, done reboot, and then switch of and on then try to check.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the bluetooth of device, click on that then open the bluetooth of the another device then connect it.
What according to you makes you a good candidate for customer service or technical support job? Linient and active listner
On a scale of 1 - 5 please rate your fluency in spoken English  5