Subject: Fw: Tech Support Candidate - Mohammad Asif Iqubal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 09:01:39 +0000

no
________________________________
From: Mohammad Asif Iqubal <[email-masked]>
Sent: Friday, June 24, 2022 3:02 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohammad Asif Iqubal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohammad Asif Iqubal
E-mail  [email-masked]
Phone Number    (+91) 8006345006
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sector 121
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check my Internet Connection
2. Restart my Deive
3. Check if website is down for everyone
4. Delete Cache and Cookies
5. I'll Make sure cookies are enabled
6. I'll make sure Javascript is enabled
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Open Bluetooth in mobile phone
2. Enable Bluetooth in Speaker
3. Pair New device in mobile phone
4. Connect with speaker as the name is being shown on mobile
What according to you makes you a good candidate for customer service or technical support job? I have worked as an intern as a tech support executive in which i have deal with clients directly theough call and email where i have seen my self handling aituation calmly and provide satisfaction to client.
On a scale of 1 - 5 please rate your fluency in spoken English  4