Subject: Fw: Tech Support Candidate - HARSH AWASTHI
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 08:57:04 +0000

no
________________________________
From: HARSH AWASTHI <[email-masked]>
Sent: Saturday, June 25, 2022 11:11 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - HARSH AWASTHI

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    HARSH AWASTHI
E-mail  [email-masked]
Phone Number    (+91) 7618806081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      SHAHJAHANPUR
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio
VoIP
RF lease line other brodband
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NCC Ltd         Senior Assistant EDP    Working         21000
Previous Employer 1     MAKSAT TECHNOLOGY PVT LTD (Bharti Airtel Ltd)   RF ENGINEER     15/06/22        16000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Troubleshooting steps by user
1 - internet connectivity
2 - pleasee check computer clock setting
3 -  all troubleshooting done by user
And raise the complainant for isp
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- on  Bluetooth speaker
2 - mobile phone Bluetooth on
3 - open the Mobil phone Bluetooth settings
4- sarch Bluetooth speaker ssid
5 - and after paired both devices
6- and connect Bluetooth speaker to mobile phone
What according to you makes you a good candidate for customer service or technical support job? User friendly and Supportive Technical support Engineer
On a scale of 1 - 5 please rate your fluency in spoken English  4