Subject: Fw: Tech Support Candidate - Archit dhingra
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 08:52:08 +0000

no
________________________________
From: Archit dhingra <[email-masked]>
Sent: Saturday, June 25, 2022 4:38 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Archit dhingra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Archit dhingra
E-mail  [email-masked]
Phone Number    (+91) 8881587770
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Meerut
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- Check the web address
Check the web address (URL) in the address bar to make sure you're going to the right webpage.
If you are, try to open the same webpage on another computer connected to the same network.
If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down.

2- Delete your cookies
On your computer, open Chrome Chrome.
At the top right, select More Organize.
Select More tools and then Clear browsing data
Select a time range and then Cookies and other site data and then Clear data.

3- Change proxy settings
At the bottom right, select the time.
Select Settings .
In the "Network" section, select the network you're using.
Select the network name again.
Select Proxy.
Change your proxy settings.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth speaker
Turn on your mobile bluetooth and search for bluetooth speaker
After it appears in your search click on the bluetooth device name and now it asks for pairing permission
Click on pair
The device is now connected
What according to you makes you a good candidate for customer service or technical support job? Dealing with customers needs a humbleness and patience and I am humble and carry a good patience level and soft spoken too.
For technical support role i am a best candidate because i have a technical knowledge and i am currently pursuing my last year of post graduation in computer applications. I have a knowledge of Html Css C++ Dbms MySql
On a scale of 1 - 5 please rate your fluency in spoken English  4