Subject: Fw: Tech Support Candidate - Shakshi Vathes
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 08:36:55 +0000

no
________________________________
From: Shakshi Vathes <[email-masked]>
Sent: Saturday, June 25, 2022 5:35 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Shakshi Vathes

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Shakshi Vathes
E-mail  [email-masked]
Phone Number    (+91) 9534923113
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Near Botenical Garden
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Citrix
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL     Analyst         Still working   18500
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1- Firstly we will check network connection through which we have connected wifi or mobile data.

2- If my issue is not solved with first step we will try to restart our device
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Open your mobile settings
2- Search for bluetooth
3- After doing step 2 click on bluetooth
4- Go and click available devices to search your bluetooth speaker
5- After selecting your bluetooth speaker you will able to connect it
What according to you makes you a good candidate for customer service or technical support job? According to me Technical support is better option as you can learn new things in different fields like windows, backup, database and enhance your skills .
On a scale of 1 - 5 please rate your fluency in spoken English  4