Subject: Fw: Tech Support Candidate - Balram Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 08:36:29 +0000

no
________________________________
From: Balram Singh <[email-masked]>
Sent: Saturday, June 25, 2022 8:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Balram Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Balram Singh
E-mail  [email-masked]
Phone Number    (91) 7000734849
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jharkhand
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Software Technology Parks of India      Project Associate(Technical))           20000
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Here is the General Troubleshooting Steps:
1.Firstly check the internet connectivity.
2.Refresh the page and make sure JavaScript is enabled on browser.
3.If problem still persist, try to clear cache and cookies and load again.
4.Make sure your browser is up to date and restart for changes to apply.
5.Try a different Web browser, if the problem still persist then there might a problem from server side.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Make sure the Bluetooth speaker device is turned on.
2.On your Mobile go to settings Tap on Bluetooth options turn on Bluetooth.
3.A list of available devices will appear.
4.Make sure your device is listed, tap on your device name (might be a random product number or brand name) and that's it, you are connected!
What according to you makes you a good candidate for customer service or technical support job? As per job requirement
1.Being from technical background I have sound Technical knowledge.
2.I have decent Accent with well versed English.
3.I am able to think logically and handle situations accordingly.
On a scale of 1 - 5 please rate your fluency in spoken English  4