Subject: Fw: Tech Support Candidate - Anjali Rai
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 27 Jun 2022 08:33:11 +0000

no
________________________________
From: Anjali Rai <[email-masked]>
Sent: Monday, June 27, 2022 11:49 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Anjali Rai

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Anjali Rai
E-mail  [email-masked]
Phone Number    (82955) 45338
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Rewari
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
O365 , Active Directory
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL     Anjali  02/07/20210     17,000
Previous Employer 1     Infosys         Senior Technical process Executive      0/0/00  30,000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Clear Browser cache nad cookies.
Performed Symantec Endpoint protection.
Switch browser.
Check website url.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the Bluetooth.
Select device .
Connect device.
What according to you makes you a good candidate for customer service or technical support job? Good communication skills.
Patience.
Understanding.
Knowledgeable.
On a scale of 1 - 5 please rate your fluency in spoken English  5