Subject: Tech Support Candidate - Kunjbihari Singh
From: Kunjbihari Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jun 2022 04:24:37 -0400

Tech Support
Test

Name

Kunjbihari
Singh

E-mail

[email-masked]

Phone Number

(441104447575) 9599099581

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

ADHARSH  NIKETAN KHODA COLONY
NOIDA Sector 62 UTTAR PRADESH 201301

Which best describes
your Technical Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Align Connect Pvt Ltd

Technical support engineer
and server support engineer

20 Jun 2022

19k

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

 Hardware, Networking and Server

 Operating Systems: Windows XP, Win7, Windows 8, Windows 10.

 Application:  Microsoft Office 2007,2010,2013 (Word, Excel, Power Point,
Outlook)

Software Installation VICIDIAL Server And GO autodial Server.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.

Touch and hold Bluetooth .

What according to you makes you a
good candidate for customer service or technical support job?

Attitude always first. a smiley face with pleasant physical
appearance is an additional advantage.

On a scale of 1 - 5
please rate your fluency in spoken English

2