Subject: Tech Support Candidate - Vartika Singh
From: Vartika Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 09:23:11 -0400

Tech Support
Test

Name

Vartika
Singh

E-mail

[email-masked]

Phone Number

(91) 9818773059

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gaur City Noida

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Capgemini

Appeal Associate

NA

22000

Previous
Employer 1

Orcapod consulting private Ltd

Claim associate

19 July
2020

12000

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart your Device.

Make Sure the Internet Connection Works.

Make sure search results load properly.

If searching doesn't work, then there's reason to believe that you're not
connected to the Internet. Fix the connection issue before
proceeding

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open your Bluetooth in mobile device and then
searching device and pairing with another device and then connect with
it.

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication skills

On a scale of 1 - 5 please rate your
fluency in spoken English

1