Subject: Tech Support Candidate - Archit dhingra
From: Archit dhingra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 07:08:20 -0400

Tech Support
Test

Name

Archit
dhingra

E-mail

[email-masked]

Phone Number

(+91) 8881587770

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1- Check
the web address

Check the web address (URL) in the address bar to make sure you're going to the
right webpage.

If you are, try to open the same webpage on another computer connected to the
same network.

If you can't see the webpage on any computer, check if you're connected to the
Internet. If you are, the webpage might be down.

2- Delete your cookies

On your computer, open Chrome Chrome.

At the top right, select More Organize.

Select More tools and then Clear browsing data

Select a time range and then Cookies and other site data and then Clear
data.

3- Change proxy settings

At the bottom right, select the time.

Select Settings .

In the "Network" section, select the network you're using.

Select the network name again.

Select Proxy.

Change your proxy settings.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on bluetooth speaker

Turn on your mobile bluetooth and search for bluetooth speaker

After it appears in your search click on the bluetooth device name and now it
asks for pairing permission

Click on pair

The device is now connected

What according to you makes you a
good candidate for customer service or technical support job?

Dealing with customers needs a humbleness and patience and I
am humble and carry a good patience level and soft spoken too.

For technical support role i am a best candidate because i have a technical
knowledge and i am currently pursuing my last year of post graduation in
computer applications. I have a knowledge of Html Css C++ Dbms
MySql

On a scale of 1 - 5 please rate your fluency in
spoken English

4