Subject: Tech Support Candidate - Roshan Singh
From: Roshan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 05:11:19 -0400

Tech Support
Test

Name

Roshan
Singh

E-mail

[email-masked]

Phone Number

(91) 7011929532

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Saket

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
advance
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Arvato

Customer service executive

30th june

23500

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Sir you can do one thing

First of all you can do restart of your system

If cx said I have already Done so ask cx so you can open the chrome browser and
there have showing one incognito tab please click that option and search

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open to Bluetooth and Check name of the
Bluetooth and pair it

What according to you makes you a
good candidate for customer service or technical support job?

Good

On a scale of 1 - 5 please rate your
fluency in spoken English

5