Subject: Tech Support Candidate - Rohit Vyas
From: Rohit Vyas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 25 Jun 2022 04:16:15 -0400

Tech Support
Test

Name

Rohit
Vyas

E-mail

[email-masked]

Phone Number

(91) 6306213461

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gwalior

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Make sure the internet connection works. Try
clearing website cookies and cache. We will reset the connection again. We will
check the address bar https

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from top of the screen. Make sure Bluetooth is truned on. Touch and hold
Bluetooth. List of paired device, tap a paired but unconnected device. When your
phone and Bluetooth are connected

What according to
you makes you a good candidate for customer service or technical support
job?

I have no idea

On a scale of 1 - 5
please rate your fluency in spoken English

3