Subject: Tech Support Candidate - Abhishek Kumar
From: Abhishek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Jun 2022 07:03:31 -0400

Tech Support
Test

Name

Abhishek
Kumar

E-mail

[email-masked]

Phone Number

(201301) 6387244701

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 66

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ienergizer

Assistant
executive customer service

5 june

18 thousand

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1-First of all check the browser is update or not
and update it to the latest version

2-check the internet connection is working properly

3-refresh the page

4-then clear the cache and cookies

5-still not working then check that java script is enabled or not and then
enable it

6-change the browser to check that might have some issues with the browser

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly turn on the speaker with power button
and from mode selection button switch to Bluetooth mode after that we have to
turn on  Bluetooth in our mobile phone and search for the speaker name and pair
it with Bluetooth speaker after pairing we can connect the speaker.

What
according to you makes you a good candidate for customer service or technical
support job?

Customer service is the support you offer your
customers  both before and after they buy and use your products or services
that helps them have an easy and enjoyable experience with you. Offering amazing
customer service is important if you want to retain customers and grow your
business.

On a scale of 1 - 5 please rate your fluency in
spoken English

5